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About HCL


Our Vision is…
To become the First Choice in Education catering, renowned for achieving excellence in service delivery and keeping our customers at the heart of everything we do.

Our Mission is…
To be committed to consistently deliver an exemplary service, by focusing on improving our customers’ experience.

Our Values
We embrace our values consistently throughout the whole of our business, which sets us aside as the number one choice for education catering.

qualityTrust & Integrity
We always act with integrity and earn and keep the trust of our customers. We will behave responsibly and professionally, recognising our duty of care to our customers and staff.
We take responsibility for problems and strive to always find solutions to the benefit of all.
We are passionate about delivering superior food and service. Through ongoing innovation, we strive to be recognised for our customer-focused creativity.
improvementContinuous Improvement
We embrace change and challenge the status quo, always seeking better ways of doing things and seeking business efficiencies with a ‘can do’ approach.
social responsibilitySocial Responsibility
We seek to be socially responsible in all that we do, to the benefit of the education and local community.
We value the expertise and contribution of all colleagues and work as a team in pursuit of shared goals.
equalityEquality and Diversity
We provide equal opportunities for everyone to participate in our work and success.

“Thanks to the fantastic ‘sign up’ by Hertfordshire Schools to our new company, Hertfordshire Catering Limited (HCL), we have been able to put together additional value for all of our customers.

HCL enters this new era with great confidence of both a successful start and the continuation of our excellent services for our Education Partners.”


Lin O’Brien MBE
Chief Executive

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